Welcome to our Shipping Information page at Chic Closet Cabin. We're committed to ensuring that your package is properly delivered within the time frame we advertise. To achieve this, we need your help to make sure your address is fully entered and correct. Please use correct abbreviations and insert spaces properly. We cannot take responsibility for incorrect information or orders returned due to incorrect addresses.

All orders are subject to verification prior to processing and shipping. For international orders, we're required to complete a customs declaration with the retail value of the item(s) purchased. Please note that we cannot legally declare your order as a gift.

Some inventory on our site is held in our U.S official stores, which are not able to ship internationally. If your order includes an item only available in a store, we will send you an email notification. During the order verification step, we may contact you by email to request additional information.

While we always do our best to assist you, we do not hold responsibility for packages that are lost or stolen in transit. If you're unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim through them.

Please note that delivery time will be affected by public holidays, mailing address, inclement weather, and international express company. Our typical delivery time is 2-7 days, and shipping time is 7-15 days. Please be aware that due to Covid-19, there may be some delay on the delivery. All delivery times are estimates and subject to the courier being able to deliver. Weather and unforeseen events may also cause a small delay.